I noticed my hot water heater leaking this afternoon and I called plumbing Masters right away. They sent Abraham out within the hour. He was great at explaining to me what needed to be done. I appreciated his honesty and hard work.
Abraham was excellent and efficient to work with. He was professional and got the job done for us the same day. He was straightforward and gave me a few options to get the job done. I will highly recommend Abraham Horta from plumbing master and will definitely use him again for any future needs.
⭐⭐⭐⭐⭐ I had an emergency sewer backup where one toilet overflowed, the other toilet backed up, and water was coming up through my shower drain. Plumbing Masters was able to get someone out quickly, and from start to finish they were professional, knowledgeable, patient and so very kind. They started with the least invasive approach and explained every step of the process. When that didn’t fully resolve the issue. They explained to me exactly what was going on and found that tree roots had grown into a compromised section of the sewer line. I really appreciated that they took the time to explain everything in a way I could understand instead of pressuring me into making a decision. What impressed me most was how respectful and honest the technicians were. They answered all of my questions and kept me informed throughout the process. Thanks to their hard work, my sewer line is flowing again, and I now have a clear understanding of what repairs will be needed going forward. If you’re dealing with a sewer backup or plumbing emergency, I would definitely recommend Plumbing Masters. Their professionalism, communication, and willingness to help made a very stressful situation much easier to handle. A special Thank you Faye,Alfredo, Adrian, Miguel and SUMMER!
Daniel and Julio at Plumbing Masters did a wonderful job responding to our plumbing issues. They were professional, knowledgeable, and incredibly diligent throughout the entire process. They took the time to thoroughly diagnose the problem and didn’t stop until everything was completely fixed. We really appreciated their persistence, attention to detail, and constant communication. I highly recommend Plumbing Masters, and especially Daniel and Julio, for anyone looking for a reliable, high-quality plumbing service.
Used to use a different company that turned out to be dishonest and did not treat me as a priority. Even got lectured on how they have to "drive far" to service me. Decided to go another route and chose Plumbing master, best decision EVER! These people are amazing! Same day service, quick turnaround and they made me feel like I was there main priority. Best customer service ever, they came out a few hours after my call. Not only that they gave me a curtisy call from the office and a text with a picture of my service tech, his rating and reviews, and the tech himself called before he arrived. They trouble shot my issue and even provided financing which is great releaf. A.M and J.G thank you soooo much and will always use this company for anything in the future cause they care, they are honest and transparent. So glad to find good customer service and professionalism in this day and age but they hit the mark. HIGHLY recommend, you can not go wrong with this team.
