After the initial water mitigation work was done by Anthony and crew when a pipe burst in our attic space, my wife and I had some concerns about a couple of other areas we noticed that may have been affected. I called Anthony, who told me he would be out the next day to survey the areas we were concerned about. He called ahead of time to let me know that he had to reschedule and again called ahead on the next day he was scheduled to come out. He let me know that Neal and Edvin would be coming out to survey the area since he couldn’t make it. I was grateful for the prompt communication and the time Neal and Edvin took to inspect the areas we were concerned about. So far our experience has been fantastic and we look forward to the repair team coming out and returning our house to normal. Thank you Anthony, Martin, Neal, Edvin, Alan , and the rest of the Drystar restoration team!
Extremely responsive and professional team. Had a pipe burst within our wall the day after Christmas and the plumber who came out recommended that we contact Dry Star. Tyler showed up before the plumber was finished and took moisture readings, removed some baseboard and then came up with a plan and recommendations. Set us some dehumidifiers and the next day Neal and Edwin came to remove the drywall. Did a great job and cleaned everything up extremely well. Great team and great service!
Cody and Andrew called ahead and arrived a few minutes early. They understood the odd parking situation on my street and managed their oversized van perfectly. An estimate of 3-4 hours was given and they were finished early. Again, they called, I had to run an errand. They walked me through everything they did. The very best part was they were able to keep my original, vintage countertop intact. Friendly, polite, capable and they did an unexpected clean up of all areas. I would totally recommend this team for any similar deconstruction project for water damage. I am unsure of the pricing as a claim is filed with my insurance.
My sincere thanks to Cody, Deondre, Bryce and Andrew. They did a fantastic job cleaning up after a water pipe leaked and the ceiling caved into the master bath. Huge cleanup process, I couldn't have done it without them.
