The Alpine representative, Beck, who cleaned our carpets was knowledgeable, professional, friendly and courteous. We greatly appreciated his excellent customer service.
I am pleased with the carpet cleaning service I received through Alpine Specialty Services. The technician was kind and knowledgeable. He did a great job making my rugs and couches good as new again. Thank you for your service! I will definitely use your services again.
This was our first time using Alpine Specialty Services. Friendly customer service. Elijah did a wonderful job steam cleaning the concrete. He was detail oriented and even moved flower pots for us that we couldn’t before he arrived. The bricks have never been cleaned so I’m thrilled at how bright they are now! The price was a bit spendy, but the effort and using steam was worth it. Other companies that use just a pressure washer tend to leave noticeable spots towards the end of this big job, which is not ideal. It was a pleasure working with Elijah and I do you recommend his service.
Today we had a wonderful time with our carpet cleaning. Beck came in time and was very professional in all he did. He meticulously cleaned the carpet, very friendly conversing with us. We absolutely recommend Alpine Cleaning Services. Thank you Beck for your selfless and professional work!
Nico is the man! The day did not start off well. The information we were given prior to scheduling alpine was inconsistent with what we got. Mainly we felt that the "included furniture moving" that we were told was not actually including all furniture. Only small chairs and such. We felt that this was misleading. I showed that message to our service tech Nico, and he handled it very well. Often times a service provider or contractor will argue and make you feel like somehow we are the ones at fault for their miscommunication, but not so with Nico! He heard us, address our concerns, and offered to help with whatever he could. We could tell he was genuinely concerned for our experience to be great and it was! The cleaning turned out amazing. Upon completion he walked us through each room. You can tell he was proud of his work. He explain why a few certain stains weren't removable and that was alright with us because we've had other carpet cleaning companies try to get them out and they too were unsuccessful. (Some stains are just permanent). But he redid any areas we requested with a great attitude, and left us a free bottle of spot treatment. Honestly this started off not the best, but Nico single handedly turned it around for us. We had a great experience! Carpets look clean, smell nice, aren't too wet (better than other carpet cleaning services we've had from other companies). We're happy customers!
