The Experience: The technicians arrived within the 2-hour window and completed the work quickly (about 30 minutes). While the service was effective, the communication beforehand was lacking—I didn't receive the promised arrival text and the office didn't respond to my calls during the wait. Follow-up: I reached out afterward because I was disappointed not to receive before/after photos (which I’ve seen in other reviews). The manager clarified that they only provide photos for air duct cleaning, not dryer vents. I also asked about upgrading my flexible hose to a rigid one. The manager followed up with the lead tech who confirmed my current hose is in good condition and is actually better suited for the tight space in my condo. Summary: Overall, a solid and honest company. I’m happy with the technical advice and the cleaning, though the initial communication could have been smoother.
I would highly recommend. They were great with communication, on time, did a wonderful job. I would totally use again.
We had our AC ducts cleaned by Integrity Duct Cleaning on June 10, 2025, and I can’t say enough good things about the experience. From start to finish, the crew was professional, friendly, and incredibly thorough. They went above and beyond to make sure everything was done right—and even tackled a few extras we didn’t expect them to handle! You can tell they genuinely care about the quality of their work and customer satisfaction. Every vent, duct, and corner was meticulously cleaned, and they took the time to explain what they were doing and why it mattered. The difference in air quality was noticeable almost immediately. The team showed up on time, worked efficiently, and treated our home with great care and respect. Friendly, knowledgeable, and detail-oriented—what more could you ask for? If you’re considering duct cleaning, stop looking and call Integrity. They live up to their name and then some. Highly recommended!
Tyler and Hunter were amazing. They arrived on-time, were professional, informative, quick yet thorough. All my vents are clean, including my dryer vent. It was especially needed for my living room and my return after a recent remodel with lots of drywall dust. James and Devin arrived shortly afterward to seal my ducts. The process was quick and thorough.
I had a great experience with Integrity Duct Cleaning. They scrubbed and cleaned my vents, showing before-and-after pictures. I also had them do the Aeroseal. One side of my house didn't need it, which is unusual for a 14-year-old house, but the other side did. Both crews showed up on time and were very clean and courteous! My home is not as dusty and my HVAC is not running as much as it used to!